Supreme Financial Solutions Ltd is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

We are committed to providing a professional service to all our customers.

You can make a complaint by any reasonable means including telephone, letter, or email ( Simplified Complaints).

Our contact information:

Supreme Financial Solutions Ltd 101 Lockhurst Lane Coventry CV6 5SF
Telephone: 07795 902754
E-mail: kniaz.mateusz@gmail.com

If you prefer, you can also refer your complaint to Openwork directly using the following contact details (Formal complaints):

Openwork Limited is a company registered in England (company number 4399725) whose registered office is at Auckland House, Lydiard Fields, Swindon SN5 8UB.

Openwork Limited is authorised and regulated by the Financial Conduct Authority, registration number 408285.

https://www.theopenworkpartnership.com/

They will write to you within 8 weeks to confirm the outcome of their investigation.

In the unlikely event that their investigation is not complete within eight weeks of receipt of your complaint they will write to you to explain why and let you know when you can expect to hear from them. They will also provide details of how to contact the Financial Ombudsman Service if you are not satisfied with progress.

If, following Openwork’ investigation you are still not happy with the outcome you have a statutory right to refer your complaint to the Financial Ombudsman Service.

It is a service free of charge to consumers and you may refer the matter to the Financial Ombudsman Service (FOS) within six months from the date that you received a final response to your complaint.

You can contact the service using the following details:
Telephone : 0800 023 4567
E-mail: complaint.info@financial-ombudsman.org.uk
You can also visit their website and refer complaints to them online by visiting:
https://www.financial-ombudsman.org.uk/

Last updated date: 29.04.2024